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FAQ'S

  • Do I need to register to shop?
    Registering with us helps speed up the ordering process for you, as we would already have with us your billing and shipping details. It also allows you to keep track of your current and past order, and payment status
  • Where do you deliver?
    We offer shipping to Malaysia only at the moment.
  • Is it safe and secure to shop at FurryBaes?
    FurryBaes prides itself in providing a safe and secure shopping experience. Your personal information is kept secure and private during the entire checkout process. In fact, we do not share or sell your personal details to any third party.
  • Can I amend my order after it has been confirmed and paid for?
    We know how exciting it is to receive orders on time, therefore we are unable to amend any orders as we process orders immediately when payment is confirmed. Any amendments may cause delay in the delivery of your order.
  • What kind of payment method may I use?
    - Credit Card (Visa/Mastercard/AMEX) - Online Bank Transfer
  • Are your products authentic?
    Yes. We work directly with the brands and authorised distributors to ensure that all products we sell are authentic.
  • Can I cancel my order?
    Unfortunately, we are unable to cancel orders once it is paid. We receive a lot of orders and we are unable to go though them individually as this will cause delays to all other orders. Please review your items before completing your orders. Only items showing in your Order Confirmation will be shipped unless the items are Out OF Stock.
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